Don't panic,

but this application is not available.
Usually this is a temporary error,
please try again later.

For Developers

Troubleshooting Guide for Developers

There are a few common causes for the 503 error. Luckily, all of them have straightforward solutions. Read through this guide to identify your problem.

1. URL Typo

First double check the URL for typos, because doh!

2. Deployment Status

Another possibility is that the image hasn’t been deployed yet. The first deployment takes a few seconds to complete. Check your deployment status:

cctrlapp APP_NAME/DEP_NAME log deploy
[Fri Nov 01 09:46:12 2013] lxc-636 INFO Deploying ...
[Fri Nov 01 09:46:33 2013] lxc-654 INFO Deployed version: [git version hash]
[Fri Nov 01 09:46:39 2013] ngx-37 INFO Routing requests to new version

Wait until the output looks like the example above and reload the page. If no messages appear, please make sure you both pushed and deployed.

3. Custom Domain Alias

If you use an alias, verify its status with the alias command:

cctrlapp APP_NAME/DEP_NAME alias

If the status is 0, make sure you set the TXT record according to the alias documentation.


Still stuck? Get help from the community or our support team.